Hopefully this is the last post on the the subject of the gate.
Can member please ensure the padlock goes through both tabs inside on the gate housing otherwise it is not locked.
Also please ensure the code is scrambled.
The above two issues have cropped up several times with the gate not being locked on both tabs, code left unscrambled.
So check the code scrambled and try the handle, if it opens its not locked onto both tabs.
Its not that difficult.
Thanks. <end of passive aggressive post>